Oppia Learnings Private Limited's UPI SYSTEMS PLATFORM Once a User chooses to avail any service plan/offer announced by Upi Systems and agrees to buy that plan/offer by due payment for that plan/offer to Upi Systems, such payment by User shall not be refunded by Upi Systems under any circumstances whatsoever. Please note that such act of buying Upi Systems’s plan is irreversible process under the applicable law.

Post receipt of payment from the User for the above-mentioned plan, Upi Systems shall create User ID in its system ONLY post successful KYC verification of such User. If the User is unable to get successful KYC done, Upi Systems shall not be able to create User ID of such User. Thus, in order to avail Upi Systems services on its portal, User has to mandatorily get his successful KYC verification done.

Post User Id creation, while availing various services on Upi Systems portal, a transactions which have failed for any reason directly attributable to Upi Systems and Upi Systems has received corresponding confirmation from the payment gateway, will be automatically refunded to User’s bank account within 3-21 working days from the date of transaction and a confirmation mail will be sent to User’s email id registered with Upi Systems. Please note that only the actual transaction amount will be refunded excluding payment gateway charges and all applicable taxes. However, for cases where User has received a successful completion confirmation but not received services, User is required to submit a complaint by sending an e-mail to customer care Email ID given on this website. Upi Systems shall enquire the matter after receiving the complaint from the User and based on the enquiry Upi Systems may refund the payment. In all cases, Upi Systems’s liability will be restricted to providing User a valid refund to the extent of corresponding payment received by Upi Systems with respect to a particular transaction. Upi Systems shall not be responsible for any other claim or consequential liability arising out of failed services on our system.

User accepts that this refund policy is subject to all the terms and conditions as stated in the Agreement of the User/business associate/retailer/distributor with Upi Systems.

The refund amount in case of any cancellation will be refunded within 48 hours, in case of no show the refund will be processed only after we get refund from the airlines, after deducting the airline cancellation charges and applicable service charge. The amount will be refunded in the form of e-money (limit) in your portal, the refund amount will not be deposited directly in your bank account, debit/credit card..