Oppia Learnings Private Limited's UPI SYSTEMS PLATFORM We retain personal data e. g. Name, Mobile Number etc only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting requirements. The criteria we use to determine the appropriate retention periods include:

1. Purpose Fulfillment: The duration necessary to provide our services, manage our relationship with you, and ensure the functionality and security of our operations.

2. Legal Obligations: Compliance with legal requirements, including retention periods mandated by applicable laws and regulations.

3. Business Needs: Ensuring continuity of operations and our ability to respond to customer service requests, inquiries, or complaints.

Billing and Payment Information: Retained for a period of 2 years to comply with accounting and tax regulations.

Customer Support Information: - Retained for 2 years following the resolution of your inquiry or complaint.

Once the applicable retention periods have expired, we will securely delete or anonymize your personal data.